Crime Scene Cleanup
Crime scene cleaning begins after police release and covers blood, odor and the affected property.
See crime scene cleanupBiohazard cleanup is available by phone in ZIP 27609 for blood, crime scene, sewage, hoarding, death and other situations.
Biohazard cleanup is the safe removal, disinfection and disposal of blood, bodily fluids, tissue and other infectious or hazardous materials after a death, a crime, an accident, a hoarding situation or a sewage backup.
It is also called bio hazard cleaning, biohazard remediation, trauma cleanup or bio cleanup. Deep cleaning alone is not professional biohazard cleanup. Technicians wear personal protective equipment, track where contamination traveled, discard porous items beyond disinfection and treat all affected areas until the property returns to a livable condition.

Local housing, population and access details can shape containment, access and cleanup planning.
With renters in 50.2% of local homes, documenting affected rooms can help tenants and owners understand which materials need removal.
Local housing centers on 1982, making inspection beneath finished surfaces important when contamination extends past the visible area.
When 39.8% of seniors live alone, clear item documentation can help an absent relative make careful decisions about belongings.
Because 50.2% of housing is single-family, some calls involve one household while others require coordination around shared building areas.
Pick a listed service or call when you need help finding the page suited to your situation.
Crime scene cleaning begins after police release and covers blood, odor and the affected property.
See crime scene cleanup
Decomposition cleanup and odor control are needed after a death goes unnoticed for several days.
See unattended death cleanup
Hoarding cleanup with respectful sorting, removal and deep cleaning.
See hoarding cleanup
Carpet, solid floors, walls and furnishings receive blood cleanup that includes safe disposal.
See blood cleanup
Raw sewage cleanup of Category 3 black water, with disinfection and drying.
See raw sewage cleanup
Death odor removal at the source with air scrubbers, hydroxyl and ozone treatment.
See death odor removalA service link takes you to the nearest location page, with the main city page used if none is closer.
For most people, this happens only once. These first steps protect your health, your insurance claim and the final cleanup cost.
Call (888) 351-0904Most jobs involving residential biohazard cleanup fall in the published range of $1,800 to $8,000. A small blood cleanup may fall below $1,000, while extensive sewage, decomposition or hoarding work may exceed $20,000. An on-site assessment determines the actual price.
Frequently, yes. After a sudden death, crime or sewage backup, homeowners or renters insurance often covers biohazard cleanup minus your deductible.
Victims of violent crime can ask the North Carolina Department of Public Safety's Office of Victim Compensation Services about crime scene cleanup, which the program lists among accepted expenses. Insurance is usually checked first.
Insurance generally covers events that are both sudden and accidental. Insurance commonly excludes neglect over time and hoarding. Check with the insurer prior to starting work.
In rental units and common areas, the owner or property manager usually arranges and pays for cleanup.
After a death, cleanup costs can often be paid by the estate. A family member or the estate executor normally manages this task.
You can call anytime. A cleanup specialist can walk you through the process.
Biohazards are genuine health hazards that can cause serious illness, while visible contamination is seldom the full extent of the problem.
Bleach and sprays treat surfaces but do not remove fluids absorbed by carpet pad, subfloor or drywall. Contamination left behind causes bacteria and odors to return, so decontamination services take out the source.
Hepatitis A, salmonella and E. coli travel in raw sewage, while materials left wet may develop mold in 24 to 48 hours.
Blood can support hepatitis C, HIV and hepatitis B. The CDC says hepatitis B can survive on surfaces for at least seven days.
Decomposition releases fluids, bacteria and gases that soak into floors and travel through vents to other rooms.
Before removal begins, you learn the cleanup plan, every step and the factors that shape the price. Expect no pressure or surprises.
Hoarding and neglect are met without judgment, with respect for you and your loved ones through a difficult time. Items important to you, including photos and documents, are set apart.
Photos, scope notes and waste records are ready for your insurance company, landlord or the state victim program.
Day or night, emergency service calls are answered. Crews use unmarked vehicles to protect your privacy from neighbors and property staff.
The biohazard cleanup process uses a safe, set sequence for every job, from your first phone conversation to the closing inspection.
Share what happened. After technicians photograph and inspect the scene, they agree on the scope with you.
The affected area is sealed off with plastic sheeting so contamination does not spread to other rooms.
When infectious materials enter porous items such as drywall, carpet or pad, those items are cut away and contained as medical waste, with nothing left behind.
Hospital-grade disinfectant registered by the EPA is applied after all surfaces are cleaned.
The odor source is treated using ozone, hydroxyl or air scrubbers, and the vents are also examined.
Sealed waste goes to a permitted medical waste treatment facility, with tracking paperwork.
Where needed, ATP testing helps check that the space has returned to a livable condition. You also get photographs and documentation for your claim.
Removed flooring or drywall can be rebuilt by your contractor or your insurer's vendor.
Crews arrive in unmarked vehicles and work as quietly as the building allows. You may need a property manager to organize entry into shared spaces.
Owners frequently make the cleanup arrangements for units and common areas. You can ask your insurer what your policy covers.
Published national ranges are a starting point. An assessment of the rooms, impacted materials and disposal requirements allows the cleanup company to set the price.
Cleanup can begin after police, the medical examiner or another authority releases the property and a crew agrees a start time with you.
Someone answers calls 24 hours a day. Scene release, crew scheduling and access to the property affect the actual start time.
Your call is answered 24 hours a day, including weekends and holidays.